Privacy policy
Last updated: 27 August 2026
VELUNE™ respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit or purchase from velunebeauty.co.za.
Information We Collect
When you use our website or place an order, we may collect information such as:
- Name
- Email address
- Telephone number
- Billing information
- Delivery address
- Order information
- Payment-related information
- Website usage information
Payment information may be processed securely by our third-party payment providers. We do not need to store your complete card details ourselves.
How We Use Your Information
We may use your information to:
- Process and fulfil orders
- Deliver products
- Provide customer support
- Send order updates
- Process payments
- Prevent fraud or misuse
- Improve our website and services
- Send marketing communications where permitted
Cookies
Our website may use cookies and similar technologies to remember preferences, understand website usage, improve your experience, and measure advertising performance.
We may use services such as Meta Pixel/Meta advertising tools and other analytics or marketing technologies.
Third-Party Services
We may work with third-party providers that help us operate our business, including payment processors, courier companies, ecommerce platforms, analytics providers, and advertising platforms.
These providers may process information necessary to provide their services.
Data Security
We take reasonable steps to protect personal information against unauthorised access, loss, misuse, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Your Rights
You may have rights regarding your personal information under applicable South African privacy laws, including the Protection of Personal Information Act (POPIA).
For privacy-related questions or requests, contact:
Email: [YOUR SUPPORT EMAIL]