Terms of service

Last updated: 27 August 2026

Welcome to VELUNE™.

These Terms of Service govern your use of velunebeauty.co.za and purchases made through our website.

By accessing our website or placing an order, you agree to these terms.

Products

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

Colours and appearance may vary depending on your device or screen.

Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to refuse or cancel an order where appropriate, including in cases involving suspected fraud, pricing errors, stock issues, or other legitimate circumstances.

If an order is cancelled after payment has been received, the applicable amount will be refunded.

Pricing

All prices displayed on our website are in South African Rand (ZAR) unless otherwise stated.

Prices may change without notice, but changes will not affect an order that has already been successfully accepted and paid for, except where required to correct an obvious pricing error.

Payments

Payments are processed through the payment methods made available at checkout.

You agree to provide accurate and complete billing information when placing an order.

Shipping

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Please refer to our Shipping & Delivery Policy for additional information.

Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy.

Nothing in these Terms is intended to remove or limit any rights you may have under applicable South African law.

Website Use

You agree not to misuse our website, attempt to interfere with its operation, gain unauthorised access, or use the website for unlawful purposes.

Intellectual Property

The VELUNE™ name, branding, logos, website content, product imagery, text, graphics, and other original materials are owned by or licensed to VELUNE™ unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use our content without appropriate permission.

Contact

For questions regarding these Terms, contact:

Email: [YOUR SUPPORT EMAIL]